Delivery carrier deadlines and Box shipment schedule

Shipping carriers include Colissimo, UPS, Mondial Relay and Chronopost. If you have not paid for your order to be delivered directly to your address by Colissimo or UPS, you will receive a separate email to select your preferred collection point. If you are a local customer, living in or near Leymen (68), France, you can pick up your order for free.

If you have purchased items without a subscription from our e-Boutique, your products will be shipped from our office in Alsace, France, within 1 to 3 working days of receipt of your order. Please note the additional time depending on the shipping carrier below.

DELIVERY CARRIER DEADLINES

Chrono Shop2Shop : 2 - 4 days; You will be notified by SMS and / or email, and you will have 7 working days to collect your package before it is returned to us. If the package is returned, you will be responsible for paying for its reshipment.

Colissimo Home address with signature : 48 hours

Colissimo Point Withdrawal : 48 hours; You will be notified by SMS and / or email, and you will have 10 working days to collect your package before it is returned to us. If the package is returned, you will be responsible for paying for its reshipment.

UPS Home with signature : 24 hours (between 9 a.m. and 7 p.m. for residential addresses)

UPS Access Point : you will be informed by SMS and / or e-mail, and you will have 7 working days to collect your package before it is returned to us. If the package is returned, you will be responsible for paying for its reshipment.

Mondial Relay Point Relais : 3 days. You will be notified by SMS and / or email, and you will have 14 working days to collect your package before it is returned to us. If the package is returned, you will be responsible for paying for its reshipment.

Mondial Relay Home with signature (when the service is available in the EU outside of France): 3 - 6 days

SUBSCRIPTIONS

If you have purchased a subscription to a French gin box, the SHIPPING SCHEDULE for our bimonthly boxes is as follows: